Contact Us

Customer Care

Get in Touch

We make it easy for you to connect with someone if you have a question about your Comcast service, 24/7. Visit our Help & Support site for access to user guides and troubleshooting tips.

Residential Customers

Whether it’s a question about your remote or you need to resolve an issue, like an outage, you have many ways to get in touch with us. There are six ways to get help, you can choose your preferred form of communication below.

	Ask Comcast Enter your question into our interactive Q&A tool. Available 24 hours a day, 7 days a week.
	Live Chat Chat with a Comcast Customer Service Representative now. Available 24 hours a day, 7 days a week.
	Ask the Comcast Community Log in to our online forum, post your question and get answers from fellow Comcast customers and moderators. Available 24 hours a day, 7 days a week.
	Email Us If you didn’t find what you need through Live Chat or Ask Comcast, send us an e-mail. We’ll respond within 24 hours.
	Phone Call 1-800-COMCAST (1-800-266-2278). Available 24 hours a day, 7 days a week for all service-related issues.
	Do you have feedback? We want to hear your feedback! E-mail Rick.

For information on the NBC Universal Joint Venture, please visit www.comcast.com/nbcutransaction. All non-media related questions about the NBCU transaction should be directed to NBCU_Transaction@Comcast.com.

Comcast Business Class Customers

If you have a question about your service, please call 1-800-391-3000.